If necessary, contact your scanner manufacturer. See the documentation supplied with your scanner to find out which platforms are supported. Note that some scanner drivers may not work under the latest versions of Windows. In general, drivers can be found on the website of your scanner manufacturer. Make sure you have the latest available Twain driver installed for your scanner.An Ethernet or wireless connection may also be used if the Twain driver supplied by the manufacturer has been engineered with that capability. Note: the scanner should be physically connected to your computer with a USB cable. Make sure your scanner is connected to your computer, and switched on.We will use that information to generate and return a license file.In order to scan documents in Readiris, your scanner must be configured correctly: button at the bottom of the next window and attach that file to a support ticket. When the activation fails you will see a window that says:. If it does not work then send us this information. Note that direct internet access is required to activate the software.Īctivation code: From email order confirmation
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